1 CEC  A course that offers an insightful and objective presentation of some basic principles of estimate writing as it applies to the insurance industry. This course was designed for claims professionals and producers at any level of the industry.

DRONES: Underwriting/Claims/Policies    

Cyber Security 101

2 CEC  (Prerequisites:  IICRC Certification in WRT  Special note to Participants: Commercial drying projects frequently have many more potential hazards and safety risks that are not generally encountered on residential projects. These hazards may include but not be limited to higher voltages, confined spaces, energized machinery, hazardous chemicals, heavy equipment and forklifts. The CDS course is not intended to be a health and safety course, nor will it cover all of the potential hazards that may be encountered on commercial projects. It is required of participants to comply with all applicable local, state/provincial and national safety rules and regulations. The participant is strongly advised to research and complete appropriate training programs (e.g. HST, OSHA 10-hour, Canadian HST) prior to participating in the CDS course)  The Commercial Drying Specialist course teaches damage inspection and evaluation, work flow management, process administration and technical methods of effective and timely drying of commercial, industrial, institutional and complex residential water-damaged structures, systems, and furniture, fixtures and equipment (FFE). Resources for this course include: the current ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration, reference media, scientific, technical and industry resources. (4.5 day course; 32 hours, not including exam time, lunch and breaks)


Flood Adjusting-The Mystery Unveiled

Meth Lab Decontamination

Fraud: The Reality - A Restoration Company’s  Perspective 

1 CEC  This one day class teaches the art of moisture mapping.  How do you tell the story of the drying process?  Learn how to make professional looking moisture maps, document wet walls, ceilings and floors, drying goals and monitor the drying process as you return each day to document, adjust the drying plan, and create documents that can be submitted right to the Insurance Adjuster.  Sketch to impress in this one-day, hands on-class.  Every registrant will receive a free sketch tool that will allow you to sketch maps by hand that will look “computer generated”.  The class will be presented in accordance with Standards as set forth by the IICRC S500 and generally accepted restoration and insurance industry practices and expectations.

2 CEC  The Upholstery and Fabric Cleaning Technician course covers upholstery fiber categories, fiber identification and testing, manufacturing of the fiber and fabric, chemistry of cleaning, upholstery cleaning methods, protections, spotting and potential problems. A student will have a specific knowledge about fabric and fiber content, as well as furniture construction. This enables students to identify limitations and potential cleaning related problems, on a given piece of upholstery. (2 day course; 14 hours, not including exam time, lunch and breaks)

Fire & Smoke Restoration Technician


2 CEC  The Fire and Smoke Restoration Technician course concentrates on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with a practical approach to managing the job site and how that relates to pricing the job. (2 day course; 14 hours, not including exam time, lunch and breaks)

.5 CEC  The New IICRC S500 and S520 have been published.  This informative class will bring you up to date as to the changes in both of the Standards.  There will aslo be plenty of "hands-on" to guide you through the new calculations for equipment placement of a water intrusion.


This course covers a range of driving related topics, with a focus on safety, emerging issues and what the insurance professional can do to help their customers.  The challenges associated with young drivers are given special attention as all are concerned with current trends. 

Color Repair Technician


Thank you for considering Restoration Technical Institute as your training provider.

This course presents a realistic perspective of the issues and challenges faced by restoration company workers as they move through the repair and loss settlement process for property owners who have experienced a loss. It addresses the soft, or subtle, fraud issues that do not always come to our attention yet are a reality.

Understand Changes in the New IICRC

S500 and S520

.5 CEC  This course will lead you through the step by step process of mold remediation, from initial air quality testing to clearance testing.

Carpet Cleaning Technician


Understand Changes in the New IICRC

S500 and S520

2 CEC  The IICRC-approved Carpet Cleaning Technician (CCT) course is designed to teach the art and science of carpet cleaning to professional service providers, as well as others in related industries.  Emphasis is placed on practical application, identifying fiber, yarn and carpet constructions, style types and finishes, soiling conditions, cleaning science and methodology, and other issues and concerns faced by individuals who maintain and clean installed broadloom carpet.  When coupled with additional on-the-job training and field experience, students should be adequately prepared to perform carpet cleaning techniques and procedures. They also should be adequately prepared to accomplish further training in other IICRC-approved courses, which require CCT as a prerequisite.  The course is designed to cover pre-inspection, fabric identification, basic cleaning chemicals and equipment, and proper cleaning techniques and procedures with a residential and light commercial emphasis.  (2 day course; 14 hours, not including exam time, lunch and breaks)


An overview of Business Continuity Planning that can be applied to any commercial organization. Attendees will come away from this course with valuable takeaways to serve their commercial clients like: risk management, insurance policy needs, client retention, business development, and claim management.

"Mold" Not Your Typical Four Letter Word

Commercial Drying Specialist


TIPS for the classroom:

  • Classes are held at 1145 Commons Blvd,

           Reading PA  19605

  • Breakfast, lunch, beverages & snacks provided everyday by RTI
  • All classes are 8:00 AM - 5:30 PM
  • Registration begins at 7:30 AM
  • There is a $50 cancellation fee per student
  • No refund if cancelled 10 days prior to class, No refund for no-shows

Please call us at 610-926-0223 if you need any assistance or

email us at info@restorationtechnicalinstitute.com

.5 CEC  This class is filled with valuable information for the insurance professional.  Berks ∙ Fire ∙ Water Restorations, Inc.℠, Franklin Homeowners Assurance Company and All Season Adjusting has teamed up to deliver a comprehensive course on Flood Insurance.  Gain unique perspective and insight to the National Flood Insurance Program, coverage, policies, the claims process, and flood mitigation. 

.5 CEC  The New IICRC S500 and S520 have been published.  This informative webinar taught by will bring you up to date as to the changes in both of the Standards.  There will aslo be plenty of "hands-on" to guide you through the new calculations for equipment placement of a water intrusion.


Most moisture control systems only address preventative measures for avoiding future problems. Through the lens of Restoration/Remediation Industry standards and Original Structural Engineering Parameters, this course takes a 360 degree veiw that can be applied to just about any area of residential or commercial construction.    

2 CEC 
This interactive, hands-on course introduces participants to the specific risks and considerations involved with the handling and pack out of artwork and specialty contents.  Hands on instruction and participation will provide practical skills needed to safely and efficiently pack out sensitive and specialty contents.
Recognize and identify items requiring specialty care
Sensitive and fragile contents items
How fire and water affects artwork and specialty contents
Understanding stabilization.


What you need to know about this specialized filed from types of biohazards, safety concerns and material handling. 

Mold & Moisture Control in Attics, Basements & Crawlspaces

Odor Control Technician


2 CEC  (Prerequisite: IICRC Certification in WRT)  The IICRC-approved Applied Structural Drying (ASD) course is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment. (3 day course; 21 hours, not including exam time, lunch and breaks)


2 CEC  This course must be attended in its entirety along with passing both WRT and ASD exams during that same five (5) day period.  If any portion of the course and exam are not completed during the five (5) day period, the student is required to re-attend the entire five (5) day course to receive both certifications.  No portion of the five (5) day course can be applied to either a WRT or ASD course being taught separately. See course description of WRT and ASD for further details of subject coverage. (5 day course; 31 hours, not including exam time, lunch and breaks)

1 CEC  The Odor Control Technician course covers olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options and applications. The student will learn how to address odors caused from biological sources such as decomposition, urine contamination, and mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills or volatile organic chemicals. (1 day course; 7 hours, not including exam time, lunch and breaks)

Estimatics 102 

Flood… The Wet ∙ The Dry ∙ Everything in Between   

Art & Specialty Contents Pack Out + Advanced Hand Cleaning Systems

Contents Training

.5 CEC  Unmanned aerial vehicles (drones) are filling our skies as the technology becomes more approachable and affordable to consumers and businesses. This session will discuss the potential uses of drones and the legal implications for consumers, businesses and their respective insurance carriers. The first portion of the class will cover three main topics: developments in drone technologies, ranging from the latest commercially available technology; applications of drones, focusing especially on the ability of a drone to provide detailed, bird's eye views of buildings, bridges, roads and fields; and last the current regulatory landscape. The second part of the class will give attendees an overview and understanding of the key insurance aspects of drones by discussing the impact of drone usage on the property and casualty insurance industry. It will include a review of exposures arising from expanded drone use, coverage implications and the major underwriting and risk management challenges and considerations for insureds, agents and carriers. The recently filed June 2015 ISO exclusions and coverage endorsements will be reviewed in depth. Lastly, there will be live demonstration of drone technology.

Moisture Mapping and Monitoring (MMMT) 

Water Damage Restoration  Technician


This course is specifically designed to educate non‐technical individuals including Insurance Professionals, Small and Medium Business Owners and mid‐level managers who often find themselves tasked with managing security and compliance challenges in addition to many other job functions This course will discuss and educate non‐technical participants on the subject of security as applied to Information Technology systems in use by small and medium businesses using current events.   During this session, participants will learn key concepts about the landscape of attacks and threats faced by small and medium businesses today.

.5 CEC This course will focus on consumer buying patterns as they apply to the P&C Industry.  Changes in the market share, and challenges to the various agency distribution systems will be highlighted along with discussion about what can be done to address current trends.

Carpet Repair and Reinstallation Technician


Homeowner Issues & Challenges

2 CEC  (Prerequisite: IICRC Certification in WRT)  The Applied Microbial Remediation Technician course covers mold and sewage remediation techniques to individuals engaged in property management, property restoration, IEQ investigations or other related professions. Emphasis will be placed on teaching mold and sewage remediation techniques to individuals who will perform these procedures in the field. Course graduates will be adequately equipped to perform remediation services, while protecting the health and safety of workers and occupants. (4 day course; 28 hours, not including exam time, lunch and breaks)


1 CEC  The objective of this class is to present information and knowledge that is in accordance with the IICRC S500, so as to assist in the adjustment and settling of water damage related insurance claims.

1 CEC  This one day course will cover the different methods of media blasting and the appropriate applications and techniques for your restoration needs. Combining classroom training on dry ice, soda, sponge, and slurry blasting with an afternoon of hands on training.

1 CEC  During this class you will learn the essentials to understand both the workings of the Property and Casualty industry and the specifics of the insurance policies.

Biohazard-What You Need to Know

2 CEC  Learn all you need to know about forensic restoration (also known as crime & trauma scene cleanup). Understand the safest, most efficient, best-practices format known to the industry. What are the OSHA/government guidelines and regulations. A true hands-on course teaching cleaning methods and protocols.  Be ready to go at a moments notice by having the proper tool kits at your disposal to provide a safe and much needed service for the industry.  Discuss real life scenarios and the soft skills needed to perform this service in a profession manner.

Health & Safety Technician


Upholstery and Fabric Cleaning Technician


"Cars"  More Than A Means Of Transportation

Subscribe to our Newsletter: click Restoring Success

Water Damage Restoration.  Is It Really That Simple?

Business Continuity Essentials

Insurance For The Restoration Professional

Applied Structural Drying Technician


.5 CEC  Gain a general understanding and insight into LinkedIn, one of the most powerful and credible social media outlets available with more than 175 million members in more than 200 countries. We will give you the tools to use this social media outlet for your professional endeavors and the power to engage your network in a positive and professional manner to achieve your goals. This course is intended for the LinkedIn beginner to intermediate level user.


Media Blasting-Different Methods for Different Tasks

Are you LinkedIn?

2 CEC  The Carpet Repair and Reinstallation Technician course teaches techniques and safety issues related to carpet repair and re-installation, carpet construction, inspection process prior to cleaning, tools of the trade, floor preparation, adhesives, carpet cushion installation, tackless strip and moldings, seaming, and proper stretching. This class also teaches various repairs that the carpet cleaner/restorer may come up against while dealing with an installed textile. This knowledge will enable the technician to recognize and avoid installation problems that may arise while performing carpet cleaning as well as how to correct many issues encountered. (2 day course; 16 hours, not including lunch and breaks, exam time is included)


2 CEC  The Water Damage Restoration Technician course is designed to teach restoration personnel that perform remediation work to give them a better concept of water damage, it’s effects and techniques for drying of structures. This course will give residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold. (3 day course; 19 hours, not including exam time, lunch and breaks)

Bio Hazard Training

2 CEC  (Prerequisites:  IICRC Certification in CCT or CCMT)  The Color Repair Technician course addresses the history of color, color theory, natural and synthetic dyes, dye methods, types of dyes, types of fibers, carpet styles and dye procedures. Other topics covered include color related cleaning issues such as fading, color loss due to contamination or bleaching, and the use of cleaning agents that may affect or remove color from carpet. (2 day course; 14 hours, not including exam time, lunch and breaks)


Applied Microbial Remediation Technician


2 CEC  The Health and Safety Technician class is a must for anyone performing restoration or mold remediation! This course is provided to increase safety in your workplace and reduce your company’s risk of costly fines and penalties. It is also designed to put you ahead in the restoration industry to show insurance companies you and your staff are ahead of the competition regarding health and safety. Topics to be covered are: OSHA standards, Inspections, Citations and Penalties, Record keeping, Personal Protective Equipment (PPE), Hazard Communication, Hazardous Materials, Confined Spaces, and Bloodborne Pathogens. (2 day course; 14 hours, not including exam time, lunch and breaks)

This course will cover everything from Scene Safety, Customer Service, Building relationships with Health and Law Enforcement officials, All steps involved in prepping the structure for Decontamination, Recognizing chemicals used in making meth, Explaining the importance of avoiding the conflict of interest in testing, Secrets of successful HVAC system decontaminating, when a furnace should be removed and disposed of. Textile & Porous items removal. Hands on training with the decon chemicals.

Water Damage Restoration Technician/Applied Structural Drying Combo (WRT/ASD)

.5 CEC This course will give you a thorough understanding of the process of adjusting a flood claim ensuring FEMA and NFIP guidelines are met.

This course brings focus to a wide range of Property related topics that include Underwriting, financial results, weather trends, and emerging issues. It will be of value to the insurance professional who deals with the Homeowner and Dwelling Fire lines of coverage; broadening their perspectives and insights.

Group training discounts available for five or more attendees from the same company.  Please call us at 610-926-0223 for additional information.

The Changing Landscape of Insurance... What You Need to Know